IT Services
Our Experienced Team Guides You to Success during Software Implementation and Supports You afterwards in the Running Operation
Cosmino IT Services
Some of our customers have been using Cosmino software for over 30 years.
Others are just getting started.
They all have one thing in common: they can rely one hundred percent on our support and experience.
As head of our service team, it’s important to me that the customer knows you can call COSMINO, they’ll respond quickly, understand you, know the processes in the particular plant and will find a good solution.“ Heribert Lamm, since 2004 at COSMINO
Our Services
- Analysis of your specific requirements, processes and expectations – because no two companies or projects are the same. With different interfaces and processes, even the data acquisition concept of two machines can be completely different.
- Concept development
- Project management
- Realization and implementation of the software and the interfaces in your IT landscape
- Joint configuration of the first workstations and machine data transfers
- Instruction, training
- Go-live
- Start-up support with regular control of data quality
- System service with response time and regular updates
Three-quarters of all our clients have been working together with us for more than 10 years – one of the reasons for this loyalty, aside from our practice-oriented solutions, is definitely our top service!
Our Promise
- From start to finish, you deal with competent employees. Our customer and project support staff have an average of more than 11 years of service.
- We have a deep understanding of the special requirements and tasks in production companies.
- You will quickly cope with the Cosmino system yourself, nevertheless we are glad to be at your disposal.
- We consistently develop your system with all future requirements – up to Industry 4.0.